{"id":657,"date":"2018-04-05T15:34:57","date_gmt":"2018-04-05T15:34:57","guid":{"rendered":"http:\/\/www.itcrumbs.com\/?p=657"},"modified":"2019-02-07T04:38:47","modified_gmt":"2019-02-07T04:38:47","slug":"start-managedfolderassistant-with-rpc-error-after-activating-archive","status":"publish","type":"post","link":"https:\/\/www.itcrumbs.com\/?p=657","title":{"rendered":"Start-ManagedFolderAssistant with RPC error after activating Archive"},"content":{"rendered":"<p><a title=\"https:\/\/blogs.technet.microsoft.com\/timmcmic\/2018\/02\/07\/office-365-start-managedfolderassistant-in-office-365\/\" href=\"https:\/\/blogs.technet.microsoft.com\/timmcmic\/2018\/02\/07\/office-365-start-managedfolderassistant-in-office-365\/\">https:\/\/blogs.technet.microsoft.com\/timmcmic\/2018\/02\/07\/office-365-start-managedfolderassistant-in-office-365\/<\/a> <\/p>\n<p>In Office 365 administrators can invoke the managed folder assistant by using the start-ManagedFolderAssistance command. <\/p>\n<p>PS C:\\&gt; Start-ManagedFolderAssistant tmcmichael@domain.com <\/p>\n<p>This week I had a customer present with an issue where the invocation of the managed folder assistance was failing with a generic RPC error. <\/p>\n<p>\u201cThe call to Mailbox Assistance Service on server: \u2018NAME\u2019 failed.&nbsp; Error from RPC is \u20132147220989\u201d <\/p>\n<p>When this error is encountered subsequent retries of the same command can be successful. <\/p>\n<p>The error can sometimes occur as portions of mailboxes are being initialized within the service.&nbsp; For example &#8211; if a secondary archive is being provisioned off a main archive. <\/p>\n<p>As a potential workaround to this issue the primary mailbox GUID can be specified in the start-ManagedFolderAssistant command.&nbsp; <\/p>\n<p>get-mailboxLocation \u2013user tmcmichael@domain.com | fl mailboxGuid,mailboxLocationType <\/p>\n<p><strong>MailboxGuid&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : aace1f4e-5181-4855-a0c7-466f1fe2f1d1<\/strong> <\/p>\n<p><strong>MailboxLocationType : Primary<\/strong> <\/p>\n<p>MailboxGuid&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : c2098d94-d55b-4a06-9b52-d485c54e9a19 <\/p>\n<p>MailboxLocationType : MainArchive <\/p>\n<p>This command will dump the mailbox types and GUID of all mailboxes associated with a user.  <\/p>\n<p>From the list we can locate the primary mailbox and the mailbox GUID.&nbsp; Using this mailbox GUID we can invoke the managed folder assistance.  <\/p>\n<p>PS C:\\&gt; Start-ManagedFolderAssistant aace1f4e-5181-4855-a0c7-466f1fe2f1d1 <\/p>\n<p>When utilizing the GUID we can minimize the change that any initialization process does not cause the command to fail.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>https:\/\/blogs.technet.microsoft.com\/timmcmic\/2018\/02\/07\/office-365-start-managedfolderassistant-in-office-365\/ In Office 365 administrators can invoke the managed folder assistant by using the start-ManagedFolderAssistance command. PS C:\\&gt; Start-ManagedFolderAssistant tmcmichael@domain.com This week I had a customer present with an issue where the invocation of the managed folder assistance was failing with a generic RPC error. \u201cThe call to Mailbox Assistance Service on server: \u2018NAME\u2019 failed.&nbsp; [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-657","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.itcrumbs.com\/index.php?rest_route=\/wp\/v2\/posts\/657","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.itcrumbs.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.itcrumbs.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.itcrumbs.com\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.itcrumbs.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=657"}],"version-history":[{"count":1,"href":"https:\/\/www.itcrumbs.com\/index.php?rest_route=\/wp\/v2\/posts\/657\/revisions"}],"predecessor-version":[{"id":658,"href":"https:\/\/www.itcrumbs.com\/index.php?rest_route=\/wp\/v2\/posts\/657\/revisions\/658"}],"wp:attachment":[{"href":"https:\/\/www.itcrumbs.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=657"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.itcrumbs.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=657"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.itcrumbs.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=657"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}